Terms and Conditions – 02 Mobile Upgrade

Welcome to 02 Mobile Upgrade. By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of 02 Mobile Upgrade services, including any products, services, applications, or content provided by us. By using our services, you accept these terms in full. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the involvement and consent of a parent, guardian, or legal representative.

3. Account Registration

• You may be required to create an account to access certain services.

• You are responsible for providing accurate and complete information during registration.

• You must maintain the confidentiality of your account login details and notify us immediately of any unauthorized use.

• We reserve the right to suspend or terminate your account for violations of these terms.

4. Use of Services

• Services are provided for lawful personal or business use only.

• You agree not to:

  • Use our services for illegal or unauthorized purposes

  • Interfere with the security, operation, or integrity of our services

  • Attempt to access other users’ accounts without permission

• We may suspend or restrict access if you violate these terms or applicable law.

5. Orders and Payments

• All orders placed through our website are subject to acceptance by 02 Mobile Upgrade.

• Prices are displayed in GBP (£) and include applicable taxes where indicated.

• Payment must be completed using our accepted payment methods.

• Failure to make full payment may result in suspension or cancellation of services.

6. Upgrades and Products

• We provide services related to mobile upgrades, including SIM replacement, plan changes, and device upgrades.

• The availability of upgrades depends on eligibility criteria, your current plan, and device status.

• We reserve the right to modify, discontinue, or withdraw services or products at any time.

7. Intellectual Property

• All content on the 02 Mobile Upgrade website, including text, images, logos, and software, is the property of 02 Mobile Upgrade or its licensors.

• You may not copy, distribute, modify, or create derivative works without our prior written consent.

8. Privacy

• We respect your privacy. Our use of your personal information is governed by our Privacy Policy. By using our services, you consent to the collection and processing of your data as described in that policy.

9. Third-Party Links

• Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third parties.

10. Liability

• To the maximum extent permitted by law, 02 Mobile Upgrade is not liable for any direct, indirect, or consequential losses arising from the use of our services.

• We do not guarantee that services will be uninterrupted or error-free.

11. Indemnity

You agree to indemnify and hold harmless 02 Mobile Upgrade, its officers, employees, and affiliates from any claims, losses, damages, liabilities, or expenses arising from your use of the services or violation of these Terms and Conditions.

12. Termination

• We may terminate or suspend your access to services at any time, with or without notice, if you breach these terms.

• Upon termination, all rights granted to you under these Terms will cease immediately.

13. Changes to Terms

• 02 Mobile Upgrade reserves the right to modify these Terms and Conditions at any time.

• Updated terms will be posted on our website, and continued use of our services constitutes acceptance of the changes.

14. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of UK courts.